Personal Doctor

Personal Doctor

Doctors At The Palm of Your Hands

Consulting the correct doctor for your medical needs is an essential part of holistic patient care. Timely access of the right doctor whenever need arises is as equally important. The convenience of consulting a doctor remotely via Teleconsult regardless of your location or a doctor’s home visit makes for a truly personalized and optimal care. At Ponea, we are dedicated to link you to the right doctor you need, wherever and whenever you need them. 

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Personal Doctor

Doctors At The Palm of Your Hands

Consulting the correct doctor for your medical needs is an essential part of holistic patient care. Timely access of the right doctor whenever need arises is as equally important. The convenience of consulting a doctor remotely via Teleconsult regardless of your location or a doctor’s home visit makes for a truly personalized and optimal care. At Ponea, we are dedicated to link you to the right doctor you need, wherever and whenever you need them. 

More Details

  • What doctor services are available through Ponea?

  • What is a doctor’s Teleconsult service?

    This is a phone or video consultation with a doctor through a mobile device or computer. A Teleconsult can be done at any time and in any location convenient location such as home, hotel or office. Through a special doctor application, the doctor is able to keep a record of your medical information such as laboratory test, images and diagnosis and generate a prescription of your medications.

  • What is a doctor’s home visit?

    doctors’ home visit entails a doctor physically coming to your home for purposes of attending to your medical needs. A doctors’ home visit offers a chance for provision of a range of services including general consultations, follow up consultations, management of chronic illnesses, basic procedures such as administration of fluids and at home wound care management. Doctor visits can be done in other convenient points such as hotel and office. 

  • What kind of doctors are available through Ponea?

    Ponea e-commerce has a diverse range of doctors ranging from general practitioners, specialists such as physicians, gynecologist, family medicine doctors, general surgeons, pediatricians as well as doctors in super specialties.

  • Who is a general practitioner?

    This is a medical doctor who offers primary care and treatment for a broad range of diseases affecting children and adults. General practitioners are able to perform some minor and major surgical procedures. They however have no specific specialization and typically refer patients to specialists for complications 

  • What are examples of some doctor specialties?

    There are many doctor specialties. These are general practitioners who have undergone additional training in specific disciplines and as such attend to specific patients. Your general practitioner will refer you to a particular specialist when need arises. Common examples of doctor specialties include; 

    General surgeon-A general surgeon specializes in a broad range of conditions affecting the human body requiring surgical intervention 

    Obstetrician/Gynecologist- This is a specialist in women reproductive health including pregnancy and conditions affecting female reproductive organs. Obstetricians provide care for pregnant women from conception to delivery. 

    Pediatrician- These are doctors who manage medical conditions affecting infants and children. Neonatologist are pediatricians who specializes in the management of new born conditions.

    Physician/Internist- This is a medical doctor who usually focuses on the non-surgical treatment of adult medical conditions. 

    Physiotherapist-These are professionals that help restore movement and function when someone is affected by injury, illness or disability through specific exercises or with aid of some devices. 

  • How do I know what type of doctor I require for my symptoms?

    A search on Ponea health e commerce platform will automatically suggest the type of doctor that you may require depending on the symptoms keyed in. Alternatively, when unsure of what doctor to see hit the get guidance link on this page to get direction on the relevant doctor to consult depending your symptoms or illness 

  • What should I expect in a doctors' consult?

    Generally most doctors commence their consultation with brief questions about your symptoms, previous illness, previous medication use, family history, alcohol and cigarettes abuse. For home and facility visit, the doctor will perform a full physical examination and may request necessary laboratory or imaging test before making a diagnosis and recommending the relevant treatment.  

    It is important to seek any additional clarification with the doctor during a consultation to better understand your illness.

  • Is a doctor only available to visit my home?

    No, a doctor visit or teleconsultation can be done in other convenient points such as an office or hotel

  • Can I get a doctor during the weekend?

    Yes, it is possible to get a doctor’s Teleconsultation or home visit during the weekends. You can also schedule your doctor’s Teleconsult at any time of the week, day or night. 

  • Can I request for the same doctor in my subsequent appointments?

    Yes, it is possible to get a doctor’s Teleconsultation or home visit during the weekends. You can also schedule your doctor’s Teleconsult at any time of the week, day or night. 

Frequenty Asked Questions

  • What is the Ponea Health Doctor service booking experience?

    Ponea Health e-commerce platform offers a one-stop point for comprehensive doctor consultations catering to the needs of all the members of the family unit including children, teens, adults, and the elderly. Book vetted general practitioner or specialist conveniently and discreetly from the comfort of your home, hotel, or office. You can opt for a real-time Teleconsult or have a physical home doctor visit. Get your samples collected for testing and medications delivered at the comfort of your home.

  • What is Ponea Health Price comparison?

    Ponea health is an aggregator of various health services and providers that work in tandem to guarantee holistic patient care. Through the Ponea Health e-commerce platform, you are able to compare an array of vetted providers such as doctors, laboratories, and imaging centers offering similar services at different price points and locations. This allows you to select one within your budget and convenience.

  • Do I have to visit a hospital to get my lab samples taken?

    Through the Ponea Health mobile phlebotomy services, you can get your samples conveniently collected by a vetted professional at the comfort of your home, office, or hotel . The short turnaround times for sample processing and dispatch of results to both yourself and the doctor guarantees prompt diagnosis and treatment.

  • How do I get my medications?

    Ponea Health e-pharmacy platform is a 24-hour service that is dedicated to delivering medication promptly and conveniently to your home or preferred pick-up point. Through the upload prescription functionality, you can submit your prescription and get your medication delivered right to your doorstep.

  • What do the ratings on healthcare providers mean?

    All healthcare providers on the Ponea Health e-commerce platform are rated based on a combination of their qualifications, continuous professional advancement and overall patient satisfaction. This guarantees you get the highest attainable level of care.

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